I was really stressed over what seemed like an overwhelming amount of penalties and interest that had accumulated from unpaid taxes during the pandemic. But after speaking to Alejandro, I was put at ease. He was very transparent about the process, straightforward and assured me they would be able to assist with the matter due to several tax relief options that were available. I would not have been able to navigate the situation without him. Strongly recommend requesting Alejandro when you call — hopefully he can help you as much as he helped me!